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Membership

About MySTAR Card

MySTAR Card is a privilage card published by STAR Department Store which exclusively designed for our dearest customer, as a token of our appreciation & gratitude for your loyal patronage. You are able to earn points every time you present the card during any purchase at all STAR Department Store. With this card you may start enjoy various privileges, benefits and other special offers from STAR Department Store. MySTAR Card is more than just a reward card, it is a token for your best shopping experience with STAR Department Store.

The Benefit of MySTAR Card

Enjoy various exclusive offers such as additional discount, exclusive price offers from participating brands monthly, and our latest events & news through mobile newsletter.
As MySTAR Card Member, you will automatically registered into Reward Program which you may get reward point for every purchase.
Claim your reward point as purchase discount, or convert it into STAR Gift Voucher

MySTAR Card Reward Point

  • Get 1 point for every purchase min. Rp. 100.000,- in one receipt (valid for multiply transactions) at all STAR Department Store, by showing your MySTAR Card to our cashier.
  • 1 reward point worth for Rp. 1.000,- and can be exchange for your shopping payment, with minimum conversion points of 20 reward point.
  • 50 reward points worth for STAR Gift Voucher Rp. 50.000,- (valid for multiply conversion point). No reward point is gained for STAR Gift Voucher conversion.
  • You still get reward point from every purchase with STAR Gift Voucher and Reward Points conversion.
  • Reward point valid for 1 year from the time they were earned.
  • You can check your reward point at our Customer Service counter, or at Membership Page in STAR website.

MySTAR Card Terms & Condition

  • MySTAR Card is an exclusive identity for our loyal customers.
  • Your MySTAR Card is not-refundable and not-transferrable.
  • STAR Department Store own the full right to suspend calculation or collection of reward points, temporarily or permanently, if the member holder does not meet the applicable requirements.
  • Replacement fee caused by damage of MySTAR Card is Rp. 15.000,- or 15 reward points, and for MySTAR Card lost is Rp. 25.000,- or 25 reward points.
  • Your reward points are transferrable to your new MySTAR Card.
  • Any change in Terms & Conditions are able to happen without prior notice.
  • Any further update/change to member’s information can be done through STAR website.
  • STAR Department Store is not responsible if any notification not received by member, due to the change in member’s information that not updated and reported.